Legal information
Privacy Policy
Scope of this policy
This Privacy Policy explains how Choco Arabica collects, uses, and protects information submitted through choco-arabica.ru, including contact forms, email correspondence, and phone enquiries related to wholesale and distribution requests.
Information we collect
Name, company name, email address, phone number, city or region, product interest, estimated order volume, and any other information you voluntarily provide when contacting Choco Arabica.
How we use your information
To respond to enquiries, prepare wholesale offers and catalogues, verify distributor or partner requests, and maintain ongoing business communication with existing and prospective B2B partners.
Legal basis for processing
Information is processed based on your consent, given when you submit a form or contact Choco Arabica directly, and where necessary to take steps toward a business agreement at your request.
Data sharing
Choco Arabica does not sell or rent personal information. Information may be shared internally within the Choco Arabica team solely to process your enquiry, or with service providers strictly for operating this website (for example, hosting).
Data retention
Enquiry and correspondence data is retained only as long as necessary to respond to your request and maintain business records, after which it may be deleted upon request.
Cookies and website analytics
This website may use basic technical cookies required for normal operation. If analytics tools are enabled in the future, this policy will be updated accordingly.
Your rights
You may request access to, correction of, or deletion of the personal information you have submitted by contacting Choco Arabica using the details below.
Data security
Choco Arabica takes reasonable measures to protect submitted information from unauthorized access, but no method of electronic transmission or storage is completely secure.
Changes to this policy
This Privacy Policy may be updated from time to time to reflect changes in our practices. The current version always applies to information submitted through this website.
Contact
For any questions about this policy or your personal information, email sales@choco-arabica.ru or info@choco-arabica.ru, or call +7 936 142 7776.